Returns and Exchanges

Return & Exchange Policies
We always hope you are satisfied with your purchases from Choice.atdang.com, but if you are not, we gladly accept return requests within 14 working days from the date of purchase. Items requested for return or exchange must be unwashed, unworn, and unaltered, with original tags attached and accompanied by the original invoice. 
For an exchange, the fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
To Start a Return or Exchange Request
Step 1: Initiate the Return/Exchange request. Log in My Account and navigate the order you wish to return from the Order page. Below the order, you will find a form where you may include your information and specify the subject as "Return/Exchange".
Step 2: Wait for us to get back & pay the shipping cost of the return. Once we receive your request, we will email you the direction to a payment gateway to cover the shipping cost of the return.
Step 3: Prepare & send your return package
  1. Obtain a Shipping Label. Print out the shipping label, which is provided via your email after the shipping cost has been paid. If printing is not possible, take your return confirmation email to your nearest carrier location for help.
  2. Prepare Your Package. Securely pack the items along with the packing slip in a robust box, preferably the one you received your goods in. Ensure all previous shipping labels and barcodes are obscured or removed. Seal the box with tape and attach the shipping label on the outside.
  3. Send Your Return. Drop off the package to your closest carrier location. After dispatching the package, you can monitor its journey using the tracking link sent in your confirmation email.
Return Processing
Kindly give us a period of 10 to 14 working days to receive and handle your returned items. Credit issuance will only occur after we have successfully received and processed your return. You will receive an email notification once return processing is complete. The refund will be applied to the payment method you originally used, unless stated otherwise.